Privacy Policy
Last updated on 18th of June 2025
1. Introduction
Westminster Homes London Limited ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website www.westminsterhomes.co.uk (the "Site"), inquire about properties, or engage with our services. By using the Site, you consent to the practices described herein.
2. Data Controller
Westminster Homes London Limited is the data controller responsible for your personal data.
Contact Us:
Email: privacy@westminsterhomes.co.uk
Phone: 0800 999 1190
Address: Westminster House
Packhorse Road
Gerrards Cross
SL9 8HY
3. Information We Collect
We collect the following data:
- Personal Data:
- Name, email, phone number, address, occupation, and income details (provided via contact forms, viewing requests, or tenancy applications).
- Financial information (e.g., for affordability checks or rental payments).
- Property preferences (location, budget, requirements).
- Technical Data:
- IP address, browser type, device information, and usage data via cookies.
- Identity Verification:
- Passport, driver’s licence, or utility bills (for tenancy agreements).
4. How We Use Your Data
We process your data lawfully under UK GDPR and Data Protection Act 2018 for:
| Purpose | Legal Basis |
||-|
| Responding to property inquiries | Contractual necessity or consent |
| Processing tenancy applications | Contractual necessity |
| Conducting reference checks | Legal obligation or consent |
| Sending property updates/marketing | Consent or legitimate interests |
| Site improvement | Legitimate interests |
| Compliance (e.g., anti-fraud) | Legal obligation |
5. Data Sharing
We may share your data with:
- Service Providers: Referencing agencies, solicitors, or maintenance contractors.
- Financial Institutions: Mortgage brokers (with consent).
- Legal Authorities: For fraud prevention or HMRC compliance.
- Property Portals: Rightmove/Zoopla (if inquiries originate there).
We never sell your data.
6. International Data Transfers
If data is transferred outside the UK, we use UK-approved safeguards (e.g., Standard Contractual Clauses).
7. Data Security
We implement SSL encryption, secure servers, and restricted document access.
8. Data Retention
- Inquiries: 2 years after last contact
- Tenancy agreements: 7 years (legal requirement)
- Marketing data: Until consent withdrawal
9. Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw consent (e.g., unsubscribe from emails)
- Object to processing
Contact: privacy@westminsterhomes.co.uk
10. Cookies
Manage preferences via our Cookie Banner or browser settings. See our [Cookie Policy]().
11. Third-Party Links
We link to property portals (e.g., Rightmove) – review their privacy policies separately.
12. Policy Updates
Check this page periodically for changes.
13. Complaints
Contact us first at privacy@westminsterhomes.co.uk. Escalate to the UK ICO if unresolved:
www.ico.org.uk | ☎ +44 303 123 1113
Thank you for choosing Westminster Homes London Limited.
www.westminsterhomes.co.uk | privacy@westminsterhomes.co.uk
Effective: 18 June 2025